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Frequently Asked Questions
1 How do I place an order?

To place an order, simply browse our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen prompts to complete your purchase.

2 What are the shipping options and delivery times?

We offer free standard shipping for all orders across Australia. Delivery times vary based on your location. Please refer to our shipping policy for detailed information

3 Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress.

4 Do you offer customization options for your products?

Some of our products may offer customization options. Please refer to the individual product page for availability and customization details.

5 How can I contact your customer support team?

You can reach our customer support team by emailing sales@omdecorandfurniture.com.au or calling 0432567117. We're here to assist you during our business hours 9am to 5pm.

6 Do you provide design consultation services?

Yes, we offer design consultation services to help you choose the right decor items for your space. Contact our customer support team to schedule a consultation.